SHIPPING POLICY

For all items other than Original Art & Framed fine art prints

We are using An Post as our shipping service.

Shipping costs up to 1kg:
Ireland/Northern Ireland: €6
UK / Europe: €12
USA: €18

Shipping costs up to 2 kg:
Ireland/Northern Ireland: €9
UK / Europe: €18
USA: €36

* Prices stated above are subject to change.

INTERNATIONAL SHIPPING

For larger orders, rates are calculated according to the shipping company. Please contact us before ordering.

*Please note we are not responsible for any customs duties and fees your international package may incur. Some packages may also be delayed at customs which is out of our control. Please check with local depots for more information*

DELIVERY TIMES:

We ship orders on Tuesdays.

Please allow the following times for delivery:
Ireland/ Northern Ireland/ UK: 3-5 working days
Europe: 7 working days
Rest of the World: 10 working days

COLLECTION

Please select collection at checkout to avoid any delivery charge and email us at urbanoasis@chocolatebrown.ie to arrange collection.

PRIVACY

DPD may collect personal information from you in order to fulfill your service requests. This includes email addresses, personal names, postal addresses, and contact numbers. Any personal information used is for the operation and fulfillment of a service requested by you.

Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information is deleted from our records, and opt-out of communication.

DPD does not store credit card details, nor do we sell, rent, or share customer details with any third party for commercial reasons.